Thursday, June 12, 2008
How to Help Your Clients Feel Like You Do Not Care
Michelle Golden's article, "Must Be The Annual "Let's Send Them Everything We've Got" Mailing..." over at the Golden Practices blog, struck a cord with me. Too often I have witnessed brilliant lawyers and accountants ignoring sound advise about client care. Michelle's article is a clear, first-hand illustration, from a client perspective, of good advise ignored. My advise -- do not be "that" person.
Graphic Artists are Crazy
I might know. I am one. But, not like, "Wooo Hooooo, la la la la la, put me in a rubber room!!" Go online and look at any portfo...
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I know that every time I receive a thank you note I am thrilled and feel special. Every time someone thanks me for whatever -- I feel great!...
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I might know. I am one. But, not like, "Wooo Hooooo, la la la la la, put me in a rubber room!!" Go online and look at any portfo...
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Here is a simple, adaptable checklist to use when your firm is planning a seminar or event. The last time I used it we were planning a educ...